Terms & Conditions for 499bst

By accessing the 499bst website (available at 499bst.net), creating an account, making a deposit, placing a bet, or using any feature or service offered on the platform, you agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must immediately discontinue use of the 499bst platform and close your account.

These Terms and Conditions constitute a legally binding agreement between you (the player) and 499bst (the platform operator). The agreement is effective from the moment you complete the account registration process and click the confirmation checkbox during sign-up, which serves as your explicit acknowledgement that you have read and accepted these terms.

499bst reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. When material changes are made, we will notify registered players via the email address associated with their account and by publishing the updated terms on this page with a revised effective date. Continued use of the platform after the effective date of any revision constitutes acceptance of the revised terms.

These Terms and Conditions should be read alongside the 499bst Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 499bst. In the event of any conflict between these documents, these Terms and Conditions shall take precedence unless expressly stated otherwise.

To register and maintain an active account on 499bst, you must meet all of the following eligibility criteria:

• You must be at least 18 years of age at the time of registration. 499bst is strictly an adult platform. We actively enforce age verification through our Know Your Customer (KYC) process.
• You must not be a resident of any jurisdiction where online gambling is prohibited by law. It is your sole responsibility to determine whether participating in online betting is lawful in your location.
• You must not be acting on behalf of another person when registering or placing bets. All accounts must represent a single individual playing in their own name.
• You must not be an employee, director, contractor, or close family member of an employee or director of 499bst or any of its affiliated game providers or payment processors.
• You must not be currently subject to a self-exclusion order issued by 499bst or any other gaming platform to which you are bound.

During registration, you are required to provide accurate, complete, and truthful information including your full legal name, date of birth, and a valid email address. Providing false information during registration constitutes a material breach of these Terms and Conditions and will result in immediate account closure and forfeiture of any balance held in the account.

499bst reserves the right to request identity verification documents at any time, including but not limited to government-issued photo identification (National ID card, passport, or driving licence), proof of address (utility bill or bank statement dated within three months), and proof of payment method ownership. Accounts where verification cannot be completed within the requested timeframe may be restricted or closed.

Each individual is permitted to hold one account only on the 499bst platform. Duplicate accounts, whether intentional or inadvertent, will be merged or closed and any bonus balances associated with duplicate accounts will be forfeited. If you believe a duplicate account exists under your details, contact our support team immediately via live chat.

As a registered player on 499bst, you accept sole responsibility for all activity conducted through your account. This includes all bets placed, all deposits made, and all personal details held within your profile. You agree to keep your login credentials — including your username and password — strictly confidential and to never share them with any third party.

You must notify 499bst support immediately if you suspect that your account has been accessed without your authorisation, or if you believe your login credentials have been compromised. 499bst will not be liable for any losses arising from unauthorised account access where the player has failed to maintain adequate security over their credentials or has shared their login details with another party.

You further agree to:

• Keep your registered email address, phone number, and payment method details up to date at all times;
• Not use any automated software, bots, scripts, or artificial intelligence tools to interact with the 499bst platform in any way;
• Not attempt to reverse-engineer, copy, or replicate any part of the 499bst platform, game software, or proprietary odds algorithms;
• Not use a VPN, proxy server, or any other technology to mask your true geographic location or circumvent any access restrictions applied to your account;
• Conduct yourself respectfully toward 499bst support staff and other players at all times, and not engage in harassment, abusive language, or threatening behaviour through any communication channel on the platform.

499bst reserves the right to carry out additional identity and security checks on any account at any time, including during withdrawal processing. Cooperation with such checks is a condition of continued platform access. Accounts that fail to respond to verification requests within 30 days may be closed with remaining balances held pending investigation.

499bst supports the following deposit and withdrawal methods for players based in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (৳). The minimum deposit amount is ৳500. Minimum and maximum withdrawal limits are displayed within your account dashboard and are subject to change with notice.

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your 499bst account within seconds of the transaction being confirmed on the respective mobile banking network. During periods of high transaction volume or scheduled maintenance on third-party payment networks, deposit processing times may be extended. 499bst is not responsible for delays caused by third-party payment providers.

Withdrawal requests are reviewed and processed by the 499bst payments team. Standard processing times are as follows:

• bKash / Nagad / Rocket / Upay: Typically processed within 1–4 hours of request submission during Bangladesh Standard Time business hours (09:00–22:00 BST).
• Visa / Mastercard: Typically processed within 1–3 business days depending on the issuing bank.

Withdrawals will only be processed to a payment method that has been verified as belonging to the account holder. 499bst does not process withdrawals to third-party accounts under any circumstances. If a deposit was made using bKash, the withdrawal will be returned to the same bKash number where possible, subject to payment provider limitations.

499bst does not charge players any fees for standard deposits or withdrawals. However, third-party payment providers may apply their own transaction fees, for which 499bst accepts no liability. Players are advised to check the applicable fees with their payment provider before initiating a transaction.

All bets placed on 499bst are governed by the specific rules applicable to the sport, event, or game in question. These rules are accessible from within each betting market and game interface. By placing a bet, you confirm that you have read and accepted the applicable rules for that market or game.

Bets are final once confirmed. 499bst does not accept requests to void, cancel, or modify a bet after it has been submitted and accepted by the system, except in the following circumstances:

• The event is postponed or cancelled and no rescheduling date is confirmed within 72 hours — in which case all open bets on the affected event will be voided and stakes returned;
• A palpable error in pricing has been made — 499bst reserves the right to void bets placed at odds that are clearly erroneous due to a technical fault or manual entry error, and will notify affected players promptly;
• There is credible evidence that the integrity of the event has been compromised — 499bst reserves the right to withhold settlement of bets on any event where match-fixing or corruption is under investigation by a recognised sports governing body.

For cricket markets, including BPL, T20 World Cup, IPL, and Bangladesh Tigers international fixtures, Duckworth-Lewis-Stern (DLS) method results will be accepted as official for weather-affected matches unless otherwise stated in the market rules. All cricket bet settlement follows the official result declared by the relevant governing body (ICC, BCB, or respective domestic board).

For live casino games provided by Evolution Gaming, Pragmatic Play Live, Ezugi, and other integrated providers, the game result determined by the provider's system is final. In the event of a disconnection during a live game round, 499bst will settle the bet according to the result recorded by the game server at the point of disconnection. 499bst does not accept liability for losses resulting from player-side internet connectivity issues.

For slot games, the outcome of each spin is determined by a certified Random Number Generator (RNG). The published Return to Player (RTP) percentage for each game represents a long-term statistical average and does not guarantee specific returns on individual sessions. RTP information is available from within each game's information panel.

499bst offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to the specific terms stated on the promotion page, including wagering requirements, minimum odds restrictions, eligible games, expiry periods, and maximum withdrawal limits applicable to bonus-derived winnings.

General bonus terms applicable to all 499bst promotions unless otherwise stated:

• Bonuses may only be claimed once per player, per household, and per payment method, unless the promotion explicitly states otherwise;
• Bonus funds must be wagered the specified number of times before any withdrawal can be made from the bonus balance or associated winnings;
• Bonus wagering requirements must be completed within the validity period stated on the promotion — expired bonuses and associated winnings will be removed from your account without notice;
• Wagers placed on certain games (typically low-margin games such as baccarat and roulette) may contribute at a reduced rate toward bonus wagering requirements — the contribution percentage is stated on each promotion page;
• 499bst reserves the right to withdraw a bonus offer at any time prior to it being claimed by a player, without prior notice;
• Players who self-exclude or activate a cooling-off period will have any active bonus balances removed from their account for the duration of the exclusion period.

Bonus abuse is strictly prohibited. This includes, but is not limited to, the creation of multiple accounts to claim bonuses, using matched betting strategies designed to guarantee a profit from bonus funds, exploiting pricing errors to place artificially risk-free bets while a bonus is active, and coordinated abuse across multiple accounts. Where 499bst determines that bonus abuse has occurred, the relevant accounts will be suspended, bonus balances forfeited, and any withdrawal requests held pending investigation.

Special promotions tied to Bangladeshi cultural and sporting events — including Pohela Boishakh, Eid festivals, BPL season, and T20 World Cup tournaments — are subject to their own specific terms, which will be published on the relevant promotion page in advance of the promotional period.

499bst is committed to providing a safe and responsible gaming environment. We acknowledge that a small proportion of players may develop problematic gambling behaviours, and we take our duty of care toward those players seriously. The following responsible gaming tools are available to all registered players at no cost:

• Deposit Limits: Set a daily, weekly, or monthly cap on the total amount you can deposit. Limits take effect immediately and can only be raised after a mandatory 24-hour review period.
• Session Time Reminders: Configure on-screen alerts that notify you when you have been playing for a set duration of your choice.
• Cooling-Off Periods: Temporarily suspend betting and deposit access for 24 hours, 7 days, or 30 days. Your account remains accessible for viewing transaction history during this period.
• Self-Exclusion: Permanently or temporarily close your 499bst account. Temporary self-exclusions run for a minimum of 6 months. Permanent self-exclusion cannot be reversed. Requests are actioned by our support team within 24 hours of receipt.

If you are concerned that your gambling behaviour may be causing harm to yourself or others, we encourage you to contact our 24/7 support team via live chat, who are trained to assist with responsible gaming requests and can activate any of the above tools on your behalf immediately.

499bst will never market to a player who has activated a self-exclusion or cooling-off period. Any promotional communications will be suspended for the duration of the restriction period. For full information on our responsible gaming approach, visit our dedicated Responsible Gaming page.

499bst reserves the right to suspend, restrict, or permanently close any player account at its discretion and without prior notice where any of the following circumstances apply:

• Breach of any provision of these Terms and Conditions;
• Provision of false, inaccurate, or misleading information during registration or KYC verification;
• Suspected fraudulent activity, money laundering, or other criminal conduct;
• Confirmed use of automated software, bots, or artificial intelligence tools to interact with the platform;
• Chargebacks or disputed transactions initiated through a payment provider against 499bst;
• Confirmed bonus abuse or collusion with other players;
• Account inactivity for a period of 12 consecutive months — in this case, 499bst will notify the account holder via their registered email address before applying any inactive account fee as described below.

Inactive Account Policy: Accounts that have recorded no login activity for 12 consecutive months are classified as inactive. 499bst will send a minimum of two email notifications to the registered email address before applying a monthly maintenance fee of ৳200 to the account balance. If the account balance reaches zero, the account will be closed. Players can reactivate their account by logging in at any time before the balance is exhausted.

Where an account is closed by 499bst due to a suspected breach of these terms, any balance held in the account will be frozen pending the outcome of an internal investigation. If the investigation confirms a breach, the balance may be forfeited in whole or in part. If no breach is confirmed, the net withdrawable balance will be returned to the player's verified payment method within 10 business days.

Players who wish to voluntarily close their account may do so at any time by contacting the 499bst support team via live chat or by emailing [email protected]. Any withdrawable balance will be processed to the player's verified payment method following successful completion of any pending KYC requirements.

These Terms and Conditions are governed by the principles of fair play, player protection, and platform integrity. 499bst operates as an online entertainment platform and endeavours to resolve all disputes fairly and transparently. For any queries related to these terms, contact our support team through your account dashboard.